If a case manager labels a case file yellow, what does it indicate?

Prepare for the Eligible for Direct Pay Non-Attorney (EDPNA) Exam. Study using flashcards and multiple choice questions with detailed hints and explanations. Ace your exam with confidence!

Labeling a case file yellow typically indicates that there are uncertainties or concerns regarding the case's potential for success. This could mean that there may be challenges that could affect the outcome, making it important to proceed with caution. Case managers use color coding as a quick reference system to convey the status of a case at a glance.

In this context, a yellow label suggests that while the case is not definitively unwinnable, it is in a state that requires further assessment and possibly additional information or resources to determine the best course of action. This is a critical part of case management as it helps prioritize cases that need more review or strategic changes to improve their chances of success.

The other options suggest a level of certainty or urgency that does not align with the implications of the yellow label.

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